IRS Week 2021
AGENDA
Monday, March 1:
12:00 p.m: Keynote Speaker
IRS Procurement Strategic Goals
Shanna Webbers, IRS Chief Procurement Officer
Tuesday, March 2:
1:00 p.m: Taxpayer First Act Report to Congress Overview
Kenneth Corbin, Chief Taxpayer Experience Officer
James Clifford, TFA Project Director, Taxpayer Experience Strategy and Organizational Redesign
Robert Ragano, TFA Project Director, Program Management, Governance, and IT Coordination
3:00 p.m: Enterprise Digitalization and Case Management Office
Harrison Smith, Co-Director, IRS Enterprise Digitalization Office
Mitchell Winans, Senior Advisor, IRS Enterprise Digitalization Office
Marisa Roinestad, Lead Project Manager, IRS Enterprise Digitalization Office
Jessica Daise, Lead Project Manager, IRS Enterprise Digitalization Office
Shawn Baker, Enterprise Integration Program Manager, IRS Enterprise Digitalization Office
Marty Graham, Management and Program Analyst, IRS Enterprise Digitalization Office
Wednesday, March 3:
2:00 p.m: Office of IRS Criminal Investigation
James Robnett, Deputy Chief, IRS-Criminal Investigation
Jarod Koopman, Director of Cyber Crimes
Jen Cones, Director of the National Forensic Laboratory
Patty Ragano, Director of Technology, Operations, Investigative Services
Thursday, March 4:
10:00 a.m: IRS IT Update
Kaschit Pandya, Deputy CIO, IRS
2:00p.m: How Can Small Businesses Serve the IRS Mission
Donna Ragucci, OSDBU Director, Department of the Treasury
LaTonya Bowman, IRS Small Business Specialist
Ali Pourghassemi, IRS Industry Liaison
Monday, March 8:
2 p.m: How the Office of Online Services Supports IDEA
Karen Howard, Director, Online Services
John Pekarik, Director, IRS.gov
Andrew Chiu, Director, Product Management & User Experience Design
Joshua Jessar, Sr. Technical Advisor
Wednesday, March 10:
1:00 p.m: COVID-19 Impacts on IRS Contact Center Operations
Kevin McCreight, Director, Contact Center Support Division
2:00 p.m: Closing Message from IRS Commissioner
Charles Rettig, IRS Commissioner
