Past Events

USCIS Day November 2016


GTSC Launched the first USCIS Day in November 2016. Approximately 170 partners from U.S. Citizenship & Immigration Services and industry joined us to discuss the mission of the DHS component:

USCIS will secure America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system.

AGENDA

Government Technology & Services Coalition

USCIS Day 2016: Mission, Operations, & Transformation

November 4, 2016

8:20 am Welcome & Opening Remarks

Kristina Tanasichuk, CEO, Government Technology & Services Coalition

Sara Kindsfater-Yerkes, Managing Principal, Alethix

Kris McMenamin, McMenamin Consulting Group

8:45 am Panel Transformation: Line of Business Perspectives

Moderator: Kris McMenamin, Managing Partner, McMenamin Consulting Group

Amy Wheelock, Senior Advisor, Field Operations Directorate, USCIS impact of rollouts

Leslie Hope, Associate Center Director, Service Center Operations, USCIS

Armad Kitrell, Deputy Division Chief, Fraud Detection & National Security,

Panel: Enabling Transformation

Moderator: Sara Kindsfater-Yerkes, Managing Principal, Alethix

David Blair, Chief, Capability Delivery Division, Office of Transformation Coordination, USCIS

Rowena Furce, Chief, Customer Service, Office of Customer Engagement, USCIS

Lee Bowes, Chief, Biometrics Division, USCIS

Ken Moser, Branch Chief, Delivery Assurance Branch / Applied Technology Division, USCIS

Yemi Oshinnaiye, Chief, Enterprise Infrastructure Division, USCIS

11:00 am Keynote: USCIS IT Transformation Business PerspectiveIntroduction: Sara Kindsfater-Yerkes, Managing Principal, Alethix

Mark Schwartz, Chief Information Officer, Office of Information Technology, USCIS

11:30 am LUNCH

12:00 pm KEYNOTE: Mariela MeleroAssociate Director, Customer Service & Public Engagement Directorate, USCIS

INTRODUCTION: Ella Fitzgerald, Client Account Lead, Accenture Federal

KEYNOTE PANEL

Mary Hermann, Acting Chief of the Public Engagement Division and Chief of the Content and Quality Division - Customer Service and Public Engagement Directorate, USCIS

David Simeon, Jr., Division Chief - Customer Service and Public Engagement Directorate, USCIS

Robert Genesoni, Infrastructure Chief, Customer Service Division, Customer Service & Public Engagement, USCIS

1:15 pm Panel: Mission Driven Value Delivery

Moderator: Kristin Cooke, Director, Acuity

Lucy Patterson, Chief, Data and Business Intelligence Services Program, USCIS

Sarah Fahden, Chief, Verification Program, OIT Software Development Division, USCIS

Matt Dosberg, Chief, OIT Digital Innovation & Development, USCIS

2:30 pm Operation Ready: Moving to an Agile DevOps Framework Moderator: Kristina Tanasichuk, CEO, Government Technology & Services Coalition

Keith Jones, Deputy Chief Information Officer, Management Directorate, OIT, USCIS

Larry DeNayer, PMP, CISSP-ISSEP, Deputy CIO for Operations, Management Directorate, OIT, USCIS

Joshua Seckel, Chief, Applied Technology Division, Management Directorate, OIT, USCIS

Rafaa Abdalla, Chief, Transformation Engineering Services, USCIS

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