USCIS Day November 2016
GTSC Launched the first USCIS Day in November 2016. Approximately 170 partners from U.S. Citizenship & Immigration Services and industry joined us to discuss the mission of the DHS component:
USCIS will secure America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system.
AGENDA
Government Technology & Services Coalition
USCIS Day 2016: Mission, Operations, & Transformation
November 4, 2016
8:20 am Welcome & Opening Remarks
Kristina Tanasichuk, CEO, Government Technology & Services Coalition
Sara Kindsfater-Yerkes, Managing Principal, Alethix
Kris McMenamin, McMenamin Consulting Group
8:45 am Panel Transformation: Line of Business Perspectives
Moderator: Kris McMenamin, Managing Partner, McMenamin Consulting Group
Amy Wheelock, Senior Advisor, Field Operations Directorate, USCIS impact of rollouts
Leslie Hope, Associate Center Director, Service Center Operations, USCIS
Armad Kitrell, Deputy Division Chief, Fraud Detection & National Security,
Panel: Enabling Transformation
Moderator: Sara Kindsfater-Yerkes, Managing Principal, Alethix
David Blair, Chief, Capability Delivery Division, Office of Transformation Coordination, USCIS
Rowena Furce, Chief, Customer Service, Office of Customer Engagement, USCIS
Lee Bowes, Chief, Biometrics Division, USCIS
Ken Moser, Branch Chief, Delivery Assurance Branch / Applied Technology Division, USCIS
Yemi Oshinnaiye, Chief, Enterprise Infrastructure Division, USCIS
11:00 am Keynote: USCIS IT Transformation Business PerspectiveIntroduction: Sara Kindsfater-Yerkes, Managing Principal, Alethix
Mark Schwartz, Chief Information Officer, Office of Information Technology, USCIS
11:30 am LUNCH
12:00 pm KEYNOTE: Mariela MeleroAssociate Director, Customer Service & Public Engagement Directorate, USCIS
INTRODUCTION: Ella Fitzgerald, Client Account Lead, Accenture Federal
KEYNOTE PANEL
Mary Hermann, Acting Chief of the Public Engagement Division and Chief of the Content and Quality Division - Customer Service and Public Engagement Directorate, USCIS
David Simeon, Jr., Division Chief - Customer Service and Public Engagement Directorate, USCIS
Robert Genesoni, Infrastructure Chief, Customer Service Division, Customer Service & Public Engagement, USCIS
1:15 pm Panel: Mission Driven Value Delivery
Moderator: Kristin Cooke, Director, Acuity
Lucy Patterson, Chief, Data and Business Intelligence Services Program, USCIS
Sarah Fahden, Chief, Verification Program, OIT Software Development Division, USCIS
Matt Dosberg, Chief, OIT Digital Innovation & Development, USCIS
2:30 pm Operation Ready: Moving to an Agile DevOps Framework Moderator: Kristina Tanasichuk, CEO, Government Technology & Services Coalition
Keith Jones, Deputy Chief Information Officer, Management Directorate, OIT, USCIS
Larry DeNayer, PMP, CISSP-ISSEP, Deputy CIO for Operations, Management Directorate, OIT, USCIS
Joshua Seckel, Chief, Applied Technology Division, Management Directorate, OIT, USCIS
Rafaa Abdalla, Chief, Transformation Engineering Services, USCIS